TBH I haven't watched any Prime exclusive stuff in ages. Usually just use it to watch movies I've bought, or launch the ITVX app (which is the clunckiest, laggy, bug-ridden piece of crap app ever. Probably just spewed out by some AI dev bot. Lol).
Amazon gone downhill?
- Thread starter Vamino
- Start date
I really don't understand the adverts in Prime, I guess they put adverts in to make some extra money, but all the adverts are very short and only for other Prime shows, so how do they make money from that? you are already watching Prime to see them!
I've been a customer since 1999 and this is probably the 3rd item I've returned in all that time.
First they sent me the wrong item, I sent it back immediately and now after 2 weeks they have my money and the item they sent me. Now it looks like I'll have to battle with AI bots before doing a chargeback.
Well lets contact customer service and see what they say.
What a sh*tshow.
First they sent me the wrong item, I sent it back immediately and now after 2 weeks they have my money and the item they sent me. Now it looks like I'll have to battle with AI bots before doing a chargeback.
Well lets contact customer service and see what they say.
What a sh*tshow.
Amazon does not own most of their stock and a most is supplied via Amazon FBA sellers! My Son sells on Amazon and sends boxes full of items for them to store In their warehouse. With FBA you have to stick Barcode labels on items before sending them in, sometimes it's easy to stick the wrong label onto an item when labeling a hundred items! I've nearly done it a few times myself while helping him label items. The picker just scans the label and sends you the item. Mistakes can happen!!
The Early days were the best when Sky was first out, all free to start then subscription based I got a few cards free that had all channels which worked for about 8 months, legit ones. Never had adverts in middle of movies then, just before and after, had filmnet decoder too which lasted over a year, good times but stuff paying for monthly stuff, never have
I have photos of the wrong barcode on the package, and I imagine the Intel barcode has info where the item was sold to.
If it was a couple of quid then I'd move on, but I'm not about to just happily accept an L on 285 quid. It was sold by Amazon EU, so don't think it was via FBA.
Currently speaking with Mogamad at customer service, lets see what he can do.
If it was a couple of quid then I'd move on, but I'm not about to just happily accept an L on 285 quid. It was sold by Amazon EU, so don't think it was via FBA.
Currently speaking with Mogamad at customer service, lets see what he can do.
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So 40 mins later after entering AI hell, Mogamad had technical issues so I got another possible bot called Niyamat. All I'm being told is not to worry and I'll be refunded in 5-7 days.
Think in future I'll just pay the extra and use somewhere like Scan for computer components.
Think in future I'll just pay the extra and use somewhere like Scan for computer components.
Niyamat has joined and will be ready to chat in just a minute.
Niyamat | Customer Service
Hello,
No worries, I'll help you with this.
N
23:05
Hello
23:05
Niyamat | Customer Service
Please allow me a moment to check this for you.
N
23:05
Are you a human?
Or is this an AI script?
23:05
Niyamat | Customer Service
Yes, I am Niyamat.
N
23:05
Is Niyamat a human?
23:05
Niyamat | Customer Service
Intel® CoreTM i7-13700KF Desktop Processor 16 cores (8 P-cores + 8 E-cores) 30M Cache, up to 5.4 GHz
N
23:06
Or is Niyamat an AI?
23:06
Niyamat | Customer Service
Is this the item?
I am a human.
My name is Niyamat.
Niyamat | Customer Service
Hello,
No worries, I'll help you with this.
N
23:05
Hello
23:05
Niyamat | Customer Service
Please allow me a moment to check this for you.
N
23:05
Are you a human?
Or is this an AI script?
23:05
Niyamat | Customer Service
Yes, I am Niyamat.
N
23:05
Is Niyamat a human?
23:05
Niyamat | Customer Service
Intel® CoreTM i7-13700KF Desktop Processor 16 cores (8 P-cores + 8 E-cores) 30M Cache, up to 5.4 GHz
N
23:06
Or is Niyamat an AI?
23:06
Niyamat | Customer Service
Is this the item?
I am a human.
My name is Niyamat.
It's not, as annoying as it is I went through this too (took a month), lower cost Items they refund once the collection agent has it, higher cost stuff like CPUs & GPUs take longer and they have to be returned and inspected by humans, you have scammy wankers returning older GPUs etc in the new GPU boxes to thank for it.
I had no problem when I returned a mini PC, but that maybe because I spotted it was the wrong one before removing the cellophane, so was clearly unopened.
As above, Amazon must get scamming twats returning old/knackered stuff as new, all the time. This is why I only buy costly stuff from them brand new. Never can be sure what you're getting if you buy returned stuff from Warehouse.
As above, Amazon must get scamming twats returning old/knackered stuff as new, all the time. This is why I only buy costly stuff from them brand new. Never can be sure what you're getting if you buy returned stuff from Warehouse.
I suspect some people treat amazon as 'window shopping' and buy loads of stuff, only to return most of it after they had a play and without taking particular care over handling or repacking. Fair enough for clothes, but not much excuse for opening PC parts and returning provided it's labeled on the box.
Well when you can't see what your buying like the old days walking in a shop that had Stock you could see what you were buying, now shops don't even keep stock half time like crappy Halfords, I give up buying new stuff and mostly all cheap chinese products anyway
Used amazon years back buying DVD's along with Play was it, I bought Pioneer stereo for the car with mp3, bluetooth etc about 10 years ago and that was about last time I bothered and because I hadn't used them in a few years the closed my account, don't buy new just 2nd hand mainly and old stuff that lasts
Used amazon years back buying DVD's along with Play was it, I bought Pioneer stereo for the car with mp3, bluetooth etc about 10 years ago and that was about last time I bothered and because I hadn't used them in a few years the closed my account, don't buy new just 2nd hand mainly and old stuff that lasts
kingtreelo
Active member
me wanting an item i paid for actually delivered to me and not left on my doorstep is not really the same thing as someone intentionally taking orders from customers and purposely not sending those items
ive done it twice, Amazon got the message and now they take photos of everything delivered, everyone wins, i get my parcels actually delivered and Amazon are happy with the stupid amount of money i pay them every year
No it's not the same. You're scamming casually and you feel good about it.
And it's twice now is it? You described it as more than that in the post I quoted.
You were bragging about regularly fucking people over on minimum wage. Well done?
And it's twice now is it? You described it as more than that in the post I quoted.
You were bragging about regularly fucking people over on minimum wage. Well done?
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kingtreelo
Active member
not sure where you got that take from, anyway, move on, if you are that upset with me PM me
John Bennett
Senior Member
My wife had her Amazon account hacked a few years ago. It was surreal.
Suddenly on the chat window on the phone app, we could see the hacker (appearing as my wife) stating items we'd bought ages ago hadn't been delivered and they were requesting a refund.
This refund seemed to happen immediately, so almost simultaneously they were buying (very) random low-value items to send to some remote Scottish island.
As we were on the same chat window, it looked like we were fighting with ourselves
"Item X wasn't delivered'
'Yes it was, we're being hacked, please ignore the above and freeze the account'...
Fortunately I managed to get the password changed (and did the same for the wife's e-mail account they'd used as a backdoor to Amazon)
Anyway, mediocre anecdote aside, it did give the impression that Amazon were so big they didn't quibble about any returns, hence scamming must've been rife - the scammers were ripping them off, not us - we wound up with loads of credit that was a struggle to convince Amazon to take back, the customer service was so 'bot' like.
Perhaps the delivery driver gets the kicking.
They've been ok of late for us anyway - refunded a smashed fish tank filter without issues last week. Not all return pickup locations are so good though - the tiny newsagent in the metro station had things piled all around the shop floor to go back
Suddenly on the chat window on the phone app, we could see the hacker (appearing as my wife) stating items we'd bought ages ago hadn't been delivered and they were requesting a refund.
This refund seemed to happen immediately, so almost simultaneously they were buying (very) random low-value items to send to some remote Scottish island.
As we were on the same chat window, it looked like we were fighting with ourselves
"Item X wasn't delivered'
'Yes it was, we're being hacked, please ignore the above and freeze the account'...
Fortunately I managed to get the password changed (and did the same for the wife's e-mail account they'd used as a backdoor to Amazon
)Anyway, mediocre anecdote aside, it did give the impression that Amazon were so big they didn't quibble about any returns, hence scamming must've been rife - the scammers were ripping them off, not us - we wound up with loads of credit that was a struggle to convince Amazon to take back, the customer service was so 'bot' like.
Perhaps the delivery driver gets the kicking.
They've been ok of late for us anyway - refunded a smashed fish tank filter without issues last week. Not all return pickup locations are so good though - the tiny newsagent in the metro station had things piled all around the shop floor to go back