Not sure why i am about to defend them as my dad no longer works for them, but why does everyone give Hermes such a bad rap.
I have said this before that all of these courier companies are employing contractors to carry out the deliveries to the door and in many cases (as my dad used to do this) many of the contractors worlmfor mutiple delivery companies... so it doesnt matter who go with as it could be the same person. Go and google or youtube bad couriers and you can find examples for all of them... they can all be as bad as each other... bit really it comes down to where you live and whether yoir delivery guy is a complete and utter moron.
Anyway, lets be honest as the courier themself cannot be solely responsible... but the packaging that so many people choose not to use to protect their goods is a joke. If they just putt some effort in then these things would never happen.
Oh and James... the three boards you sent me a few days ago with Hermes all turned up with no problems, So thanks mate.