Hi,
There's definitely a routing issue:
7 22 ms 23 ms 26 ms 62.121.4.1
8 42 ms 42 ms 41 ms 195.66.225.67
9 4 ms 4 ms 4 ms 217.28.128.21
10 5 ms 5 ms 4 ms 217.28.129.8
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
This has been raised and we're working on it. Last time it was due to the redundant firewalls going active/active, so it's probably that.
Will update once sorted. Ta.