OT: eBay Help!
- Thread starter paul.cawley@clara.co.uk
- Start date
John Bennett
Senior Member
Re: [ukvac] OT: eBay Help!
Another approach to selling PCBs or other old electronics on eBay is to
actually give a guarantee but with conditions. Something like, "This PCB is
guaranteed to be fully working on delivery, meaning a full refund of your
eBay bid will be given but on the following conditions:
(1) The PCB was shipped by insured and "signed for" post, at buyers expense.
(2) The PCB was returned to me in a timely manner by insured and "signed
for" post, at buyers expense.
(3) No postage/shipping fees will be refunded.
(4) The PCB is guaranteed to be working for no more than 24 hours after
delivery."
The reasoning behind this is that it gives your genuine customers peace of
mind that at least they can get their money back if the board turns out to
be a dud plus protects you from jerks who claim that they either didn't
receive the item or that it wasn't working. If the customer does meet the
conditions and returns the board then you know he's fairly honest and anyway
you can claim the money back from the Post Office because it must of got
damaged in transit.
If you want to really protect your arse then video tape the PCB actually
working while connected to your test rig, make sure the PCB is sitting on
top of that day's newspaper, zoom into the date on the newspaper and onto
the screen showing the PCB working. For addition protection then use one of
those UV pens and write some form of identification on the PCB that can be
seen under black light - and video that too! OK we're getting a bit anal
now...
Lee [Strider]
www.system16.com/cybercade
www.jax-real-estate.com
DATA Imported from archives: originally posted by Lee Richards (lee.richards@btinternet.com)
Another approach to selling PCBs or other old electronics on eBay is to
actually give a guarantee but with conditions. Something like, "This PCB is
guaranteed to be fully working on delivery, meaning a full refund of your
eBay bid will be given but on the following conditions:
(1) The PCB was shipped by insured and "signed for" post, at buyers expense.
(2) The PCB was returned to me in a timely manner by insured and "signed
for" post, at buyers expense.
(3) No postage/shipping fees will be refunded.
(4) The PCB is guaranteed to be working for no more than 24 hours after
delivery."
The reasoning behind this is that it gives your genuine customers peace of
mind that at least they can get their money back if the board turns out to
be a dud plus protects you from jerks who claim that they either didn't
receive the item or that it wasn't working. If the customer does meet the
conditions and returns the board then you know he's fairly honest and anyway
you can claim the money back from the Post Office because it must of got
damaged in transit.
If you want to really protect your arse then video tape the PCB actually
working while connected to your test rig, make sure the PCB is sitting on
top of that day's newspaper, zoom into the date on the newspaper and onto
the screen showing the PCB working. For addition protection then use one of
those UV pens and write some form of identification on the PCB that can be
seen under black light - and video that too! OK we're getting a bit anal
now...
Lee [Strider]
www.system16.com/cybercade
www.jax-real-estate.com
DATA Imported from archives: originally posted by Lee Richards (lee.richards@btinternet.com)
John Bennett
Senior Member
Re: [ukvac] OT: eBay Help!
which from previous experience is why I always collect boards whenever
possible even if cost of fuel is more than P&P and if seller cannot
show working then I walk away...
too many times have I been burnt with a recent classic where the
seller sent the board in only brown paper wrapping, no padding no
antistatic bag and refused a refund when I said the soundboard was
knacked..
collection is the only way to be sure and can sometimes lead to other sales.....
On 4/21/05, Lee Richards <lee.richards@btinternet.com> wrote:
>
> Another approach to selling PCBs or other old electronics on eBay is to
> actually give a guarantee but with conditions. Something like, "This PCB is
> guaranteed to be fully working on delivery, meaning a full refund of your
> eBay bid will be given but on the following conditions:
>
> (1) The PCB was shipped by insured and "signed for" post, at buyers expense.
> (2) The PCB was returned to me in a timely manner by insured and "signed
> for" post, at buyers expense.
> (3) No postage/shipping fees will be refunded.
> (4) The PCB is guaranteed to be working for no more than 24 hours after
> delivery."
>
> The reasoning behind this is that it gives your genuine customers peace of
> mind that at least they can get their money back if the board turns out to
> be a dud plus protects you from jerks who claim that they either didn't
> receive the item or that it wasn't working. If the customer does meet the
> conditions and returns the board then you know he's fairly honest and anyway
> you can claim the money back from the Post Office because it must of got
> damaged in transit.
>
> If you want to really protect your arse then video tape the PCB actually
> working while connected to your test rig, make sure the PCB is sitting on
> top of that day's newspaper, zoom into the date on the newspaper and onto
> the screen showing the PCB working. For addition protection then use one of
> those UV pens and write some form of identification on the PCB that can be
> seen under black light - and video that too! OK we're getting a bit anal
> now...
>
> Lee [Strider]
> www.system16.com/cybercade
> www.jax-real-estate.com
>
>
>
DATA Imported from archives: originally posted by Tim Clayton (tim.clayton@gmail.com)
which from previous experience is why I always collect boards whenever
possible even if cost of fuel is more than P&P and if seller cannot
show working then I walk away...
too many times have I been burnt with a recent classic where the
seller sent the board in only brown paper wrapping, no padding no
antistatic bag and refused a refund when I said the soundboard was
knacked..
collection is the only way to be sure and can sometimes lead to other sales.....
On 4/21/05, Lee Richards <lee.richards@btinternet.com> wrote:
>
> Another approach to selling PCBs or other old electronics on eBay is to
> actually give a guarantee but with conditions. Something like, "This PCB is
> guaranteed to be fully working on delivery, meaning a full refund of your
> eBay bid will be given but on the following conditions:
>
> (1) The PCB was shipped by insured and "signed for" post, at buyers expense.
> (2) The PCB was returned to me in a timely manner by insured and "signed
> for" post, at buyers expense.
> (3) No postage/shipping fees will be refunded.
> (4) The PCB is guaranteed to be working for no more than 24 hours after
> delivery."
>
> The reasoning behind this is that it gives your genuine customers peace of
> mind that at least they can get their money back if the board turns out to
> be a dud plus protects you from jerks who claim that they either didn't
> receive the item or that it wasn't working. If the customer does meet the
> conditions and returns the board then you know he's fairly honest and anyway
> you can claim the money back from the Post Office because it must of got
> damaged in transit.
>
> If you want to really protect your arse then video tape the PCB actually
> working while connected to your test rig, make sure the PCB is sitting on
> top of that day's newspaper, zoom into the date on the newspaper and onto
> the screen showing the PCB working. For addition protection then use one of
> those UV pens and write some form of identification on the PCB that can be
> seen under black light - and video that too! OK we're getting a bit anal
> now...
>
> Lee [Strider]
> www.system16.com/cybercade
> www.jax-real-estate.com
>
>
>
DATA Imported from archives: originally posted by Tim Clayton (tim.clayton@gmail.com)
John Bennett
Senior Member
Re: [ukvac] OT: eBay Help!
I should also point out that in the real world I'd probably first try to
solve the problem before it was returned. Especially with newbies they could
just be wiring the thing wrongly. I remember one guy bought a PCB from me
and said it was totally dead. After talking it through with him, he
discovered the SCART lead from his SuperGun had fallen out of the back of
his TV. Because we had some good dialogue, he was big enough to admit what
had happen despite making himself look a little stupid. But hey we've all
done that!
Dealing fairly and honestly with people and by genuinely trying to remedy
any problems generally avoids any bad deals but of course you still have to
protect yourself from the jerks who are out to con you. I've been dealing on
eBay since 1997 with 100% positive feedback and have only got shafted once,
fortunately only for a small amount.
DATA Imported from archives: originally posted by Lee Richards (lee.richards@btinternet.com)
I should also point out that in the real world I'd probably first try to
solve the problem before it was returned. Especially with newbies they could
just be wiring the thing wrongly. I remember one guy bought a PCB from me
and said it was totally dead. After talking it through with him, he
discovered the SCART lead from his SuperGun had fallen out of the back of
his TV. Because we had some good dialogue, he was big enough to admit what
had happen despite making himself look a little stupid. But hey we've all
done that!
Dealing fairly and honestly with people and by genuinely trying to remedy
any problems generally avoids any bad deals but of course you still have to
protect yourself from the jerks who are out to con you. I've been dealing on
eBay since 1997 with 100% positive feedback and have only got shafted once,
fortunately only for a small amount.
DATA Imported from archives: originally posted by Lee Richards (lee.richards@btinternet.com)