What's happened to Arcadeworld UK?

TheDaddy

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Andy wasn't out to scam anybody, he's a good guy and been in the game a looong time, and this is all completely out of character of him and the business that's he's built up.

I'm thinking whilst Andy was been scammed (which he was), orders were obviously placed (but some orders were on back order/pre orders, admittedly), but he wasn't aware of what the future was to hold.
He knew everybody would get their money back through the charge backs.

People who have ordered items won't receive them, but they'll get their money back.

Andy's lost his entire business.

I agree with Kingtreelo , Nice guy or not ( And remember I started using him about years ago ) as said above you cant just fack off and leave people with no goods and out of pocket ?? I mean i feel sorry he was scammed but he has basically done this to all his customers waiting. As I said I received my goods days before he disappeared, He has lost his whole business and I understand that but running away just wears out your shoes.

And where do you think the charge back comes from ?? Just because banks have the money its not right that they have to foot the bill.

Also people keep saying he was scammed , So why not explain how ?????

I understand you are trying to protect the guy but he needs to protect himself, You say he ' Didnt set out to scam anyone ' But its what he has ended up doing, End of story.

Dave.
 

kingtreelo

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Wish I hadn't have bothered.
what, defend someone who has scammed people because "he wasnt out to scam people", he most certainly was, because thats exactly what he has done, i've used arcadeworld for years as have many people, and the site has built up a lot of trust with buyers, many of whom could have gotten the same items elsewhere for less

when you know you cant fulfil orders, you stop taking them, not sure what you find funny about the situation TBH
 

ChrisBEANS

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This is such a shame!
Sad for everyone who’s lost their money and sad for the loss of AWUK.
I’ve used them since they were Gremlin Solutions.

International orders for arcade parts from now on. Disappointing!
 
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How exactly do we get our money back?
I logged into my banking app. Went to the transaction, and there is an option to say ‘I have a problem with this transaction’
A few options and one was ‘I didn’t receive the item’
Filled in a few other simple questions.
Money was back the next morning.
I had used a debit account not credit card and it came back.
 

Hitesh

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How did you pay Vic?

My thoughts but IF ANYONE KNOWS DIFFERENT, PLEASE CORRECT ME.

CREDIT CARD
I think if you paid with CREDIT CARD, you start a claim via the card company's website or maybe the app.
All companies are different.
In my experience, American Express will straight away give you the money back and then its up to the supplier to sort it out.
Claiming from NatWest Credit Card was a pain in the ass but got there. They ask for emails etc. Almost gave up but got there in the end.

DEBIT CARD
If you paid by DEBIT CARD, I think its not possible to claim. Maybe someone knows better.

PAYPAL
I don't know about PAYPAL but I notice that almost all PAYPAL scammers want to sell for £60 no matter what the item is worth.
Taylor Swift tickets : £60. Yeah right.
Suggests to me PAYPAL have different claim rules for payments of under/over £60.

Best of luck with you claims. If payment was CREDIT CARD, do it RIGHT NOW.
 

paulwoody

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Andy wasn't out to scam anybody, he's a good guy and been in the game a looong time, and this is all completely out of character of him and the business that's he's built up.

I'm thinking whilst Andy was been scammed (which he was), orders were obviously placed (but some orders were on back order/pre orders, admittedly), but he wasn't aware of what the future was to hold.
He knew everybody would get their money back through the charge backs.

People who have ordered items won't receive them, but they'll get their money back.

Andy's lost his entire business.
If Andy himself got scammed and knew his customers could get their money back through their banks if he scammed them then why didn't he just do the same? As in not scam his customers and get his own money back through his bank? Something not adding up here.
 

Hitesh

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Does anybody know if the administrator has been called into the Ltd company as yet?
The directors have to put the company into Administration / Liquidation.
So its a very unlikely to happen.

Basically, no paperwork, account, annual returns will be filed with Companies House.
Companies House deadlines for filing will be missed. They will issue warnings and threat to strike off. These letters will sit on the doormat of the "old" premises or be returned to sender. The company will be struck off. Closure.

Or the Directors could say "The company never traded" and get it deleted.
 

virtvic

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Andy wasn't out to scam anybody, he's a good guy and been in the game a looong time, and this is all completely out of character of him and the business that's he's built up.

I'm thinking whilst Andy was been scammed (which he was), orders were obviously placed (but some orders were on back order/pre orders, admittedly), but he wasn't aware of what the future was to hold.
He knew everybody would get their money back through the charge backs.

People who have ordered items won't receive them, but they'll get their money back.

Andy's lost his entire business.
Bollocks.

I don't care if he was scammed or not.
I asked him via email if I could have my order of 61 Sanwa buttons before Revival (June 8th) - He said yes, order them now and they will be sent on back order. I waited until after 12th May to contact him, as he was on 'holiday'

I then find out everything Arcade World has disappeared, including my money. Emails bounced, all socials gone and no answer on the phone. This is a classic rip off tactic. We've seen various arseholes on here do this to friends and good customers before. There is no defending this guy. Hopefully the police will catch up with him.

As for your 'he knew everyone would get their money back' - that's absolute shite. We're going to have to jump through hoops and piss about with paypal etc to try and claw back money. We certainly don't deserve all this stress.
 
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mcc-destroyer

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Andy wasn't out to scam anybody, he's a good guy and been in the game a looong time, and this is all completely out of character of him and the business that's he's built up.

I'm thinking whilst Andy was been scammed (which he was), orders were obviously placed (but some orders were on back order/pre orders, admittedly), but he wasn't aware of what the future was to hold.
He knew everybody would get their money back through the charge backs.

People who have ordered items won't receive them, but they'll get their money back.

Andy's lost his entire business.
That's absolutely bollocks mate.
I can assure you, I have not received my money back.
I have also heard back from the national fraud squad. They are currently investigating the matter, so I cannot share the information that they have given me as I don't want to jeopardise their investigation.
Continuing to trade, with the knowledge that a company (limited or not) is a criminal offense.
Also, taking a customer's money, also knowing that the goods won't be delivered is also a criminal offense.
I know they police will be catching up with him at some point.
Pretty sure Inland Revenue are also looking for him, since he was reported to them in case he runs off with his tax money.

Personally, I couldn't care less how nice the guy is, he stole, pure and simple.
 

neoretro

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The truth about all of this is probably somewhere in middle of the extremes. I don’t know what’s gone on or Andy. But what’s odd is he was fulfilling orders up until the moment it all disappeared.

He even contacted me via eBay to tell me something that it said was in stock on there wasn’t in stock and gave me my money back. So it doesn’t seem like the intention was to just take everyone’s money. Otherwise; why not just drag it out? He did similar with some orders via his website, pointing out a few things couldn’t be fulfilled and refunding me.

Without knowing what’s gone on, I can imagine a situation whereby you think some money or stock is going to arrive which you’ve been basing your business model on, only to find out that day that either all your money has been taken or the stock you bought hasn’t turned up etc and you have no money in your account. Or, just enough to pay the mortgage.

In a situation where you’ve lost all your money to a scam and now have the option between putting food on the table for your family and keeping a roof over your head. Or slowly refunding everyone knowing that you’re literally putting the wife and kids out of food, I don’t think that’s an easy decision.

The drastic nature of the pull down of everything seems more like a panic to me. If this was planned, he wouldn’t have fulfilled any orders or been as helpful up to the last minute. I can assure you that my orders with him will be a lot more than some of the peoples on here that we’re not. I think I parted with getting on for £600 with him in the last few days alone before it went offline.

In the panic, I can imagine justifying shutting down the operation and making sure you keep a roof over your families head with the idea that everyone would get their money back anyway. Whether it’s true or sh*tty or not, doesn’t really factor in.

There’s some doubtful people in this hobby at the best time and that’s when it comes to relatively minor sums. I’ve seen plenty of examples recently of vulnerable people told their knowingly invaluable stuff is worth pennies before bragging about it or reselling it on the forum. And they’re doing it out of pure greed, with no dependency on putting food on the table or keeping mouths fed. Just willingly devaluing peoples family silver for their own gain.

I get the idea that you judge someone by how they behave when the chips are down. But maybe in this instance his holds himself to account to his wife and kids. If he has them. And cares more about how they judge him. As opposed to the faceless many.

It isn’t right what’s happened and I’m not justifying it at all, but can certainly see how if everything fell apart; you could do some stupid things out of desperation. I’m sure when the fuzz catch up with him, you’ll find out more.

Although would be more helpful for those that know to explain fully on his behalf
 

chubsta

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I nicked someone once, only a young guy in his mid 20s, who was running a garage which was struggling, he was offered a decent sum of money to commit a crime and he said to me he felt he had no choice, he had to take the risk or his family would suffer if the garage went under.
He was sent down for about 15 years - he didn’t moan about getting caught etc but I’m sure his wife and kids would have much rather have had the business just fold.

The thing is, panicking and committing a crime may seem the right thing to do in the short term, but when the police start knocking I’m sure the consequences are worse than the original problem.

I don’t know any of the details of what is happening here but I’m sure there will be consequences if there has been wrongdoing.
 
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